Strong people build strong businesses. So we invest in ours.

We're only as good as the people answering your call.

That's not a slogan, it's how the business actually works. A great Service Centre comes down to the team behind the counter, the voice on the phone and the driver pulling up to your gate. Get those right, and everything else follows.

So we put a lot of time, money and care into training and development. Here's what that looks like.

High demand, high support

We set ambitious goals and back them up with proper coaching, the right tools and the chance to grow. People are stretched, but they're not left to figure things out alone.

What’s on offer

• New starter induction and Aalco Sales Academy. A proper foundation for anyone joining the team.
• Ongoing skills training. Building confidence and capability in customer conversations, product knowledge and problem-solving.
• Leadership Academy. Developing future managers and giving current ones a place to keep learning.
• Compliance, industry and health & safety training. Keeping everyone safe, and keeping our customers safe.
• Specialist development. Tailored external courses where deeper expertise is needed.
• Apprenticeship schemes. Earning while learning, with a clear path into the business.

How we deliver it

• Blended learning, mixing workshops, e-learning and real-world application
• Coaching and mentoring from managers who've done the job
• Shadowing and peer learning to build confidence on the floor
• A Learning Management System for anytime, anywhere access

What it means for the people working here

• A clear development pathway from day one
• Personal coaching, not generic training
• Real career progression. Plenty of our managers started in junior roles
• Skills that travel with you, wherever your career takes you

What it means for our customers

• A knowledgeable team that understands metals and your industry
• Consistent service across 18 Service Centres
• Genuine answers to technical questions
• A business that takes its responsibility to you seriously

Our commitment

We review and refresh our training regularly. Industries change, customer needs change, our people change. The development on offer changes with them.

If that sounds like the kind of place you'd want to work, take a look at our Join Us page.

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